Privacy Policy

Effective Date: 10 April 2025
Last Updated: 10 April 2025
Website: https://catseyetradezone.in

At Catseyetradezone, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect from users, how we use it, and the choices you have regarding your data.

This policy applies to all users visiting or interacting with our website, services, training materials, AI tools, and trading community platforms.

1. Information We Collect

We may collect the following categories of personal information:

a) Personal Identification Information

Full name
Phone number
Email address
Location (city, country)
Any information submitted through forms, live chat, or email

b) Trading-Related Information

Your trading interests and experience level
Preferred financial instruments (e.g., Forex, Commodities, Crypto)

c) Technical & Usage Data

IP address, browser type, device details
Pages visited and time spent on the website
Cookies and usage logs
Click and interaction data

d) Payment & Transaction Data (If applicable)

Transaction history (for paid tools/courses)
Billing address
UPI/Bank transfer or third-party payment gateway data (we do not store card details)

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to your inquiries, support requests, and feedback
To send course updates, trading signals, newsletters, or promotional offers (with your consent)
To deliver training and AI trading tools tailored to your level and interest
To improve user experience through analytics and performance monitoring
To enhance website security and prevent fraudulent activity
To comply with applicable laws and regulations

3. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

Remember your preferences for future visits
Understand how users interact with our content
Provide targeted ads or remarketing through platforms like Facebook & Google Ads
Improve website speed and functionality

You can control cookies via your browser settings. Disabling cookies may affect some functionalities.

4. Third-Party Sharing & Services

We never sell or rent your data. We only share your data with trusted third parties under the following circumstances:

With email marketing platforms (e.g., Mailchimp, ConvertKit) to send you updates
With analytics tools (e.g., Google Analytics, Meta Pixel) for behavior insights
With payment gateways (e.g., Razorpay, Instamojo) to process transactions securely
With law enforcement, if required for legal compliance or to protect user safety

All third parties are strictly bound by confidentiality agreements and follow data protection protocols.

5. Data Protection & Security

We implement strong security measures to protect your data, including:

SSL (Secure Socket Layer) encryption on all forms and pages
Firewalls and malware scanning tools
Role-based access for admin data handling
Regular monitoring of data breaches or suspicious activity

While we take every precaution, no online system is 100% secure.

6. Your Rights Over Your Data

As a user, you have the right to:

Access your personal information
Request correction or update of your data
Request deletion of your account or data
Unsubscribe from email marketing anytime
File a complaint if you believe your data is misused

You can request this by contacting us at support@catseyetradezone.in

7. Data Retention Policy

We retain your data only for as long as necessary:

For legal and business purposes
To maintain service continuity
To provide customer support and technical assistance

If you’re inactive for 12 months, your data may be archived or deleted automatically.

8. Changes to This Policy

We may revise this policy from time to time. All updates will be posted here with a new “Last Updated” date. We recommend you review this page periodically to stay informed.

9. Contact Us

If you have any questions, feedback, or concerns regarding this privacy policy or your personal data:

Email: support@catseyetradezone.in
Website: https://catseyetradezone.in
Address: Ranaghat, Westbengal, India